Refund policy

Introduction

At MLEEM, we care deeply about your experience and want you to love what you wear. Whether it’s a sizing issue, a printing problem, or something unexpected — we’re here to make it right. 🙌

✅ Returns Accepted (Within 30 Days)

We gladly accept returns within 30 days of delivery on eligible items.
To keep things simple:

  • Free return shipping 🆓

  • No restocking fees ❌

  • No final sale surprises — most regular items are returnable

💸 Refunds for Damaged, Incorrect, or Unwanted Items

We stand by our products and want you to feel confident ordering from us. If something’s wrong — or just not what you expected — here’s what to do:

  • Let us know within 3 days of receiving your order

  • Include your order number and clear photos of any issues

  • Email: contact@mleem.com

If approved, we’ll issue your refund to the original payment method or offer store credit, whichever you prefer. 🤑

📌 What Can’t Be Returned

We always try to be fair, but some items aren’t eligible for return:

  • Items returned without contacting us first

  • Final sale items and gift cards

  • Custom-made or personalized items (unless damaged or incorrect)

📦 Delivery Problems or Damage?

Please inspect your order on arrival. If anything’s damaged, missing, or off — reach out right away and we’ll fix it.
👉 contact@mleem.com

💳 Memberships

Membership fees are non-refundable after payment.
You can cancel your subscription anytime in your account dashboard — no questions asked.

⏳ Refund Processing

Refunds are processed within 5–10 business days. If it's been longer than 15 days and you haven’t heard from us, please send us a follow-up.

We’re Here to Help ❤️

Our team is always ready to support. If you have questions about returns, sizing, or anything else — don’t hesitate to ask. We believe in keeping things simple, fair, and transparent.